We like to call them our love notes. Thanks to all that provide them!
When we have a load that’s in a tough area to find coverage, difficult product to handle or special instructions and requirements (nagging and rushing), we know we can count on Whitewater to often outperform the competition and get it done quickly and efficiently. The rates are competitive, and they are always willing to work with you to get you the fairest rate available. The service is good – in an industry where you expect little from companies and often get just that – they stand out as a quality carrier and an asset to any business that deals with them.
When the driver has been lost for two hours on a load that will “end life as we know it”, I can count on another truck being on the way already! At a time when I really don’t want to hear excuses, I can count on the fact that I will NOT hear excuses, OR whining. The “make it happen” attitude that the people at Whitewater have is a pleasure to a stressed out shipping manager, even on the days when pleasure is not really the order of the day. When I call on Whitewater, I am confident that the job will be done efficiently and as painlessly as possible.
I work for a “Used Pallet Rack” company in New Jersey. Our company has been using Whitewater for over 7 years now. Our product usually has to ship on flat beds and on occasion vans. We have a very large bulky product and usually not easy to ship. However Whitewater has handled our shipments without any problems. We ship and receive from all over the US and Whitewater has handled hundreds of loads for us without any problems. The drivers they use are very professional and courteous. The office staff however is my favorite. When you call Whitewater you are not only talking to a company you feel like you are talking to your friends. They are very friendly and professional and you know to whom you are speaking to and you know they will get the job done for you. Our company works on assignments and must pack up, load and ship within a time frame. You know when you call Whitewater that their trucks will be there and on time. Trucking sometimes is a rough business but Whitewater makes it easier on their customers which makes me have one less headache a day!
I am the owner of a material handling company in Miami, FL. We require deliveries from Michigan by flatbed trucks. I use Whitewater Freight Forwarding because of their reliability and courteous service. We consistently get the best shipping rates from Whitewater.