Terms & Conditions
- Interpretations and Definitions
- Client refers to any individual or entity, including businesses and other legal structures, that either ships, stores, receives, or retrieves the merchandise, or anyone acting on their behalf.
- Unforeseeable Events include any situation outside of Whitewater Freight’s control such as natural disasters, labor disputes, equipment malfunctions not due to negligence (including failures in power, heating, lighting, air conditioning, or communications), civil disturbances, military actions, governmental actions, or threats from criminals or terrorists.
- Merchandise encompasses all cargo provided by or for the client for services rendered by Whitewater Freight under these conditions, including any containers or packaging not supplied by Whitewater Freight.
- Whitewater Freight denotes the logistics service provider executing services under these conditions.
- Affiliated Entities mean any subsidiaries, parent companies, or affiliates of Whitewater Freight.
- Conditions refer to the stipulated terms and conditions governing logistics services provided by Whitewater Freight.
- Applicability of Conditions These conditions apply to all services offered by Whitewater Freight, especially focusing on warehouse and distribution services such as consolidation, deconsolidation, transloading, labeling, packing, and cross-docking. By providing merchandise to Whitewater Freight or its associates, clients accept these conditions. Any client documentation is considered supplementary and in case of discrepancies, these conditions prevail.Transportation services provided by Whitewater Freight are conducted as the client’s agent or broker, except when Whitewater Freight operates the transport equipment or issues a bill of lading as a carrier. Liability limits from third-party services may apply, and Whitewater Freight will seek additional valuation at the client’s directive and expense.
- Client Responsibilities Clients must ensure that all goods are adequately prepared and documented for service. Clients agree not to ship goods without Whitewater Freight’s explicit consent if Whitewater Freight is listed as the consignee. Any violations resulting in charges will be the client’s responsibility. Clients guarantee the legality of the goods and their authority to bind agreements to these conditions. They must also ensure compliance with all relevant laws and provide necessary goods information to Whitewater Freight.
- Prohibited Items and Service Limitations Clients are restricted from submitting certain hazardous materials, firearms, alcohol, tobacco, illegal or counterfeit goods, perishables, and other regulated items without Whitewater Freight’s express permission. Specific conditions apply to accepted restricted items, including proper identification and compliance with regulations.
- Whitewater Freight’s Rights and Liabilities Whitewater Freight reserves the right to refuse service, inspect goods, and relocate goods as necessary. Liability for lost or damaged goods is limited to specific terms unless additional coverage is requested by the client. Whitewater Freight is not responsible for third-party carrier losses except as specified.
- Financial Terms Quotations from Whitewater Freight are subject to change, and all charges are billed as per the agreed terms. Late payments incur fees, and special handling or circumstances may result in additional charges.
- General and Dispute Resolution These conditions are only alterable through written agreement, and any disputes will be resolved within the jurisdiction where the service was provided.
